Due to the COVID-19 pandemic, the Swiss authorities have restricted entry into Switzerland. Only Swiss citizens, holders of a residence permit in Switzerland (including a FDFA legitimation card), and persons with a certified professional reason for entering Switzerland may enter the country. Click on the title for more detail.
The Occupational Health Service addresses your COVID-19 concerns and proposes eight solutions to frequently encountered problems in these unprecedented times. Click on the link for more detail.
For family members of international civil servants and retired international civil servants and members of their family, domiciled in France, who are not holders of a carte de légitimation: access to medical care in Switzerland is subject to restrictions. Click on the title for more detail.
As announced in the Official Communication on 27 March 2020, the new Rules of the CERN Health Insurance Scheme (CHIS) will come into force on 1 April 2020. Click on the title for more detail.
The normal measures that are effective at controlling the spread of illnesses such as seasonal flu also contribute to keeping the spread of the COVID-19 virus under control. Click on the link for more detail.
We remind you that you have access to a Telemedicine service 24/7 with MEDGATE. Click on the link for more detail.
Your insurance number is printed on the front of your insurance card. This number also corresponds to your CERNid and consists of 5 or 6 characters, plus an extension:
CERNid followed by .0 = Principal Member (xxxxxx.0)
CERNid followed by .20 = Spouse (xxxxxx.20)
CERNid followed by .1 = 1st child (xxxxxx.1)
CERNid followed by .2 = 2nd child (xxxxxx.2)
CERNid followed by .3 = 3rd child (xxxxxx.3) ...
You can also find your CERNid on your CERN access card above the expiration date.
Acupuncture is part of the alternative therapies recognised by the CHIS as well as Chinese medicine, chiropractic medicine, osteopathy and etiopathy; provided that it is dispensed by healthcare provider recognised for this specific treatment.
In order to be recognised by the CHIS, the healthcare provider used by the Members must be recognised, qualified and licensed to practice medicine and/or to provide the healthcare or medical treatment concerned by the competent national authorities of the country where they operate.
Initially, ask for an explanation from UNIQA or from the CERN Administration, depending on who made the challenged decision.
If you are not satisfied by the explanation, try to reach an amicable settlement of the dispute in accordance with the provisions of Chapter XIV section 2 of the CHIS Rules.
Only if the procedure of amicable settlement has failed, can an appeal procedure be opened.
The procedure for settlement of dispute is detailed in Chapter XIV of the CHIS Rules.